Raising a Complaint

If something is not right with your account, a transaction, or a game, TLGNI wants to hear about it. Contact our support team through live chat, phone, or email with a clear description and any relevant details such as dates, amounts, or a transaction reference.

What Happens Next

1. Our team acknowledges your complaint and reviews the details.
2. We investigate and keep you updated on progress.
3. We share the outcome and any resolution with you directly.

Keeping your account details accurate and your evidence handy helps us resolve issues as quickly as possible.